Payment Policy

At Valetwear, we want your shopping experience to be seamless, safe, and hassle-free. This Payment Policy outlines the payment methods we accept and the terms that apply when you shop with us. We ensure that all transactions are processed securely, and we are committed to making your purchase as smooth as possible.

Accepted Payment Methods

We accept the following payment methods on our website to ensure maximum convenience for our customers:

Credit & Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and apple pay, Discover, MasterCard.
PayPal: A fast, easy, and secure way to pay.

Secure Payments

Your security is our top priority. We use industry-standard encryption technology to ensure your payment details are securely transmitted and stored. Our payment gateway partners, including Shopify Payments and PayPal, are trusted providers, offering you a safe shopping experience.

Order Processing and Payment Authorization

When you place an order with Valetwear, the payment is processed at checkout. Please note that your order will not be dispatched until we have received and verified your payment. In case there is any issue with processing your payment, we will notify you promptly.

Order Cut-Off Time for Same-Day Processing

To ensure fast processing of your order, we have a cut-off time of 5:00 pm (UK Time) on business days. Orders placed before this time will be processed and dispatched as soon as possible. Any orders placed after 5:00 pm will be processed the following business day.

VAT (Value Added Tax)

All prices on our website include VAT, as applicable under UK law. The prices you see are the final amounts you will be charged.

Currency & International Orders

We currently only accept orders within the United Kingdom and only process payments in GBP (British Pounds). If you are ordering from outside the UK, we are unable to accept your order at this time.

Failed or Declined Transactions

If your payment is declined, please check that your payment details are correct and that your card or payment method is authorized for online transactions. You may need to contact your bank or payment provider for further assistance.

Changes to Payment Methods

We reserve the right to modify or update the payment methods we accept at any time. We will always notify you of any significant changes to our payment policy, ensuring you have the most up-to-date information.

Questions or Concerns?

If you have any questions regarding your payment, need assistance with processing your order, or have any other concerns, feel free to reach out to us:

  • Email: support@valetwear.shop
  • Phone: +44 7723 849647
    (Our customer service team is available Monday – Friday from 9:00 am to 5:00 pm)